We were recently offered an opportunity to receive the plug-in model of the Infinity Towel Warmer from Warmly Yours at no cost to install, use and write a review.

We frequently receive such offers, accepting some and declining others.

If you want a brief & light review of this product which retails for around $349 before tax (for the plug-in model) simply Google “warmly yours infinity towel warmer review” and you will find them on the 1st results page after the listing for the Warmly Yours links.

If you want to read about our actual experiences, read on.

I really like the concept of this product. Those with luxury bathrooms may jump at the opportunity to acquire, install and use this type of product.

This product is constructed and finished very nicely. You can read all about it on the Warmly Yours product web site:

http://www.warmlyyours.com/radiant-heating/comfort-products/electric-towel-warmer/infinity-towel-warmer/

Our need, however, was not for luxury. We have a special needs family member who is ‘freezing’ after she comes out of the bathtub every day. It takes her numerous minutes to warm up. So, having a bath towel warmer would really help her be more comfortable sooner after we dry and clothe her.

Here is the area of the one wall containing the electrical outlet:

 

As you can see the current bath towel rack is on one side of the sink while the electrical outlet is on the other.

As timing would have it, the current bath towel  is starting to come loose from the wall. Why contractors insist on installing bath towel racks such at both ends are anchored only into drywall remains a mystery to me. Regardless of how well the job is done, if one end of a bath towel rack, especially a double bath towel rack, is not anchored into the stud eventually one side or both will become loose and you will have to reinstall.

Now, here is a picture of the other side of the sink:

 

Notice that there is no area sufficiently wide (at least 24 inches) flat wall surface where I can place the Infinity Towel Warmer to the left of the electrical outlet. I have no choice to place it in the same area as the current towel racks.

So, after I remove the current towel rack I then use my handy-dandy stud finder. I find two on the right side of the sink.

However, the only usable (because of its position relative to the sink and the width of the Infinity Towel Warmer) stud is 5 feet from the electrical outlet on the other side of the sink.

So what’s the problem? The installation guide accompanying the product states “Plug-in model only must be installed less than 6′ from properly grounded outlet.”

When I position the unit in the proper height position, the electrical cord will run under the sink and then up to the electrical outlet on the other side.

However, when I do this, it adds at least 2 and a 1/2 to 3 feet to the total length needed for the electrical cord. So I need about 8 feet of electrical cord. I think they need to re-write the above sentence because the side with the electrical cord is 5′ from the properly grounded electrical outlet.

And, on just about every page of the 12 page Installation guide it states “Do NOT use an extension cord.” which I can totally understand. So, I am out of luck. Please be aware that for the plug-in model, it is not “…less than 6′ from properly grounded outlet.”; rather it is more like “Plug-in model has only 6 foot of cord.”

As well, be aware that this unit cannot be reversed so that I can install it with the vertical bar containing the electrical cord on the side closer to the sink. If I could do that it would save 2 feet of distance and I would be OK.

So, here the unit sits in my office unused. Perhaps my friend Harvey can use it in his new house. I’ll have to find out.

 

Three other things I think could be improved. First, the Installation and Operation Manual states on Page 10 that the product “…works best when towels are left to hang for at least 3 hours.” If you take a shower in the morning you are not going to do that, now are you?

Towards the end of that same page it states “Most customers find that setting the timer to operate the warmer 30 inutes before and 30 minutes after the towel’s use is sufficient.”

So, it should sufficiently work IMO for those taking a shower in the morning by turning it on when you wake up.

Second, leaving the unit on 30 minutes after a shower to dry the towel seems a bit excessive to me unless you were going to take another shower using the same towel. I would turn off the unit as soon as I removed the towel to start using it.

Lastly, I find it extremely disappointing that there is no automatic shut off timer with this model. Tell me when a week goes by that someone does not leave the lights on in a room in your home after they have left it?  Here is where that on / off switch is located on the unit which lights up when it is on:

 

However, here is the view at eye level:

 

Of course the On / Off switch will not be at eye level; remember the full height of the product is about 32 inches. So, I can see the towel warmer being left on until the next time I go to turn it on. The above picture was taken approximating eye level with the lit on / off button. You can barely tell it is on.

This product is well constructed and is a great concept.

However, add some type of auto shut-off as part of the base product, add a longer electrical cord, improve the visibility of the manual on / off switch, and improve the accuracy & consistency of the product documentation and I’m there.

Oh, and yes, I reinstalled the old double bath towel rack; this time, with one of the ends being anchored into a vertical stud.

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